Linux Dedicated Servers
Round–the–Clock Support

A Sixty–Minute Ticket Response Guarantee

Each help request you send to us will be dealt with within maximum sixty minutes. In case your trouble ticket or e–mail calls for additional assistance from a server administrator, we will without delay forward it and leave a note to let you know that your case is being examined. If you take advantage of the Managed Services package, all of the server management tasks included there will be completed at a time that is convenient for you.

A Premium Client Care Service

If you require any help using the Hosting Control Panel or with any of the apps that we have pre–installed on the server on your behalf, do not hesitate to get in touch with our client support staff anytime through the ticketing system. Additionally, should you need assistance administering your dedicated web hosting server, you can make use of our Managed Services package, that includes Operating System updates every week, software installation and problem troubleshooting procedures, server monitoring and rebooting procedures, data backup space, etc.

An Intuitive Help Section

Our Hosting Control Panel is pre–installed for every dedicated web hosting plan. Among its features is a rather useful integrated knowledge base that will walk you step by step on how to use it. Most how–to articles have video versions that show all the operations that you can carry out in a very illustrative way. You can find all the how–to articles and the video tutorials in the upper right corner of each section of the hosting Hosting Control Panel.