Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the easy–to–navigate Help section integrated into our Hosting Control Panel. It offers a vast repository with frequently asked questions and detailed instructional articles compiled by our trained client support team.

  • Top quality support service

  • Educational Videos

  • If you would like to watch how an action is accomplished or how a problem is resolved, instead of just reading about it, take a look at our collection of step–by–step video tutorials. They cover lots of different topics and will help you swiftly understand how to work with the Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 technical support service and a 60–minute response time guarantee. Our practiced technicians will be available night and day to answer your enquiries and to sort out any issue that you may have. Just submit a tech support request from the Help Center section and we’ll get back to you in a jiffy.