Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is taught to promptly care for all shared hosting customers’ inquiries and guidance demands. Through our ticketing system, you are able to send your inquiry and a support crew representative will, no doubt go back to to you within maximum sixty minutes. Basically, practice indicates that the normal response period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our team of employees will undoubtedly be online for you 24x7x365 to answer to all your doubts and to deal with any concern you will have. You can easily send us a help support ticket from the Sejex Hosting Control Panel or drop a message any moment. In addition, on business days, you are able to call us or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a broad knowledge base into the Control Panel which enables you to get handy step–by–step instructions whenever you want. Each area of the Control Panel possesses its own contextual help area showcasing a list of how–to content articles. We have also made movies to present you with a better idea of the way in which to perform any given process.