Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Solution Warranty

  • Our crew of technicians will try their best to answer to your help requests within less than 1 hour. If, however, the problem you have come across needs aid from our Administrators’ =Department,= we’ll address the ticket to the technician on duty and will write a comment to let you know.

  • Top quality support service

  • Expert Technical Help Service

  • We provide you with 24 hours a day technical support through a lightning fast ticket system included in your Control Panel. You can easily contact us all the time about any of the packages that come pre–configured on the virtual server, this includes the desired Linux distribution, the server management panel and our custom created Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Hosting Control Panel that is included free of cost with your VPS features an internal collection of articles. One can find a bunch of descriptive how to articles and reviews and a number of step–by–step video guides that present all the fundamental site control jobs. You can get access to them by hitting the Help or Video control keys in the right corner of each Control Panel section.